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Terms and Conditions

Terms and Conditions

Please read the terms and conditions carefully before placing an order on our website. Your use of this website or placing an order from it constitutes your agreement to the terms and conditions mentioned below. Please also refer to the privacy policy regarding the personal information you provide to us.
The website is not obligated to provide prior notice to make changes to the terms and conditions, and in the event of any change to these terms, the changes shall apply to all orders placed and confirmed after the change is made. As for orders that were confirmed prior to the change, they shall not be included in it.

Copyright

All contents of this website, including texts, graphic designs, icons and all other contents are owned by the website and are protected by copyright laws. All works licensed to tailoredkw fall under this section. All rights reserved to tailoredkw. The website allows users to obtain electronic or paper copies of parts of the website only for use in ordering from our website and purchasing our products. You may view, download or print a range of materials displayed in various sections of the site, some of which may be subject to certain restrictions and limitations, for personal use only or for use in placing an order or purchasing products from our site. It is strictly prohibited to use these contents for remanufacturing, distribution or other work unless authorized by the site. Also, by using this site, you agree not to change or delete any proprietary notices on the contents you have downloaded from the site.

Limitations of Liability

The site is not responsible for any damages resulting from the use of one of the products displayed by us or the inability to use it or the performance of these products even if it has advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations or exclusions of liability do not necessarily include you.

Typographical Errors

Although the site is keen to provide accurate information about products and their prices, some typographical errors may occur. You will not be able to confirm the price of the product when ordering from the site until after you have placed the order. In the event that a product is displayed at an incorrect price or information, the site has the right to refuse or cancel orders for this product as it deems appropriate. In the event that there is an error in the price of one of the products you have ordered, the site may, based on what it deems appropriate, contact you to find out whether you wish to continue with this order after making the change to its price or cancel the order and inform you of that.

Termination Process

By browsing the site and/or completing the registration or shopping process, you become bound by the terms and conditions mentioned herein. The site may terminate these terms and conditions or some of them at any time and for any reason without prior notice. Terminating these terms or some of them will not affect the rights and obligations towards the parties with whom the agreement was made before the date of termination.

Use of the site

It is strictly prohibited to use obscene or offensive language or any type of abuse through our site or the services it provides to its visitors, such as email and chat. It is also prohibited to impersonate others, including site employees, site representatives or any other member or visitor. It is also prohibited through our site to upload, distribute or publish any obscene or offensive content or content that infringes on the rights of individuals or public rights or threats or defamation or slander or any illegal or inflammatory content that would incite a crime or violate the rights of any party or that would lead to the violation of any law. It is also prohibited to upload any marketing content on the site or use the site to encourage others to join any online marketing service or any other institutions other than the site.

Terms and Conditions Governing This Agreement

These terms and conditions represent the final and final agreement between the parties, and accordingly the site is not bound by any amendments, changes or any new terms and conditions added to what is stated here unless they are written, signed and approved by a person authorized by our company. Also, any amendments made by the company to the terms of shipping the products will not be approved after the buyer receives them or requests shipping or any similar process that contains additional printed terms and conditions to the agreed terms or conflicts with them. If a competent court rules that one of these terms or conditions is invalid, this will not affect the other terms and conditions mentioned here and agreed upon.

Acceptance of Orders

All orders are subject to an audit of the written price by an authorized employee of our company unless a fixed price is agreed upon for a specific period. The site invoice contains only what you must pay to the site and does not include any other costs paid to other parties such as customs, for example.

Price

The price quoted, including any shipping costs, shall remain valid for 10 days unless agreed not to be changed by a written agreement of the requested price or a notarized acceptance of the sale by an authorized employee of our company. Our company may cancel a fixed price agreed upon for a certain period if it is not written or sent to the buyer before the company receives written acceptance of the price, and our company reserves the right to cancel orders if the selling prices determined by government laws are lower than the prices we have quoted.

Payment Terms

Discounts apply only to the value of the invoice of the goods and not to the shipping costs. Our company reserves the right to request payment of the price of the goods in advance or to pay a guarantee if the financial situation of the buyer so requires. If the seller does not pay as agreed herein or in any additional agreements or does not comply with any of the other agreed terms, our company has the right to cancel any unshipped payments from the order and the buyer remains responsible and liable for all payments not yet paid.

Substitution

The company reserves the right to replace the product with another product of the same type and quality without prior notice. Therefore, if the buyer does not wish to receive a replacement product, he must declare that he does not wish to do so when inquiring about the price, if the process requires a prior inquiry about the price, or specify this when placing his order on our website.

Customers can request a replacement for any product received by choosing another size or color of the same product, except for underwear.

Return of goods

You cannot return the goods or cancel orders after they have been accepted by our company unless there is written approval from the company to do so. Modified pieces and special orders are not allowed to be returned unless it is proven that they contained a problem before they were sent to the buyer. The customer also bears the cost of delivering the returned goods in addition to the cost of returning the goods to the warehouses, amounting to 3 Kuwaiti dinars.

Return process steps:

• Contact the site officials on the customer service numbers within a period not exceeding 72 hours from the date of receipt of the order

• The product must be unused and bear the trademark and be returned inside the original packaging in which it was delivered

• The order will be contacted and returned within 72 hours of the site management receiving the return request.

• Items that cannot be returned: underwear

Taxes and Import/Export Licenses

Our prices do not include taxes, so the buyer must pay the taxes on the invoices attached by our company unless an exemption can be approved by the authorities or our company is legally prohibited from collecting taxes from the buyer. The buyer must also secure import or export licenses.

a guarantee

We warrant that all our products are free from defects in materials and workmanship and are manufactured to the required industry standards. Therefore, the warranty stated herein is non-transferable and replaces and excludes all other warranties not stated herein, including those stated and implied by operation of law or any other warranties such as any warranties of product capacity or efficiency. No agent, employee or representative of the company has any authority to bind our company to any representation, confirmation or warranty regarding the goods. Any such representations, confirmations or warranties will not be considered as part of this agreement and are therefore void. In the event of any defect in materials or workmanship, the buyer must contact us in writing within 5 days of receipt of the goods. If the buyer does not contact the company within 5 days, the company shall be exempt from such defects. The company shall not bear any responsibility based on the aforementioned warranty in the event of loss or damage resulting from misuse of the product. The company shall not bear any responsibility or warranties regarding the designs of the products. The above warranty replaces and excludes all other warranties, whether express, implied or statutory, such as implied warranties relating to the ability or efficiency of the product.